EOL Notices
Products reach the end of their Product Life Cycle for a number of reasons. These reasons may be due to technology innovation, development driving changes and are replaced by functionally improved technology or market demands. While this is an established part of the overall product life cycle, CTC Union has set out below end-of-life policy to help customers better manage and migrate to alternative solutions of these products.
EOL Policy
1. As a general rule, CTC Union will provide 6 months' notice of the affected product's end-of-sale date and/or the last day when the affected product can be ordered.
2. Technical support will be available for a period of 5 years from the end-of-sale date for configuration, operating and application issues.
3. Spares or replacement parts for hardware RMA (Return Merchandise Authorization) process will be available for a period of N + 2 years from the end-of-sale date (N: products' initial warranty period); after this period, CTC Union might not be able to repair, maintain, or test the product.
Latest News
| Model Name | Issue Day | Last Buy | Substitute Model |
|---|---|---|---|
| FRM220-TM-10GMux | 2024/7/10 | None | None |
| BLN-3010,4010,5010,6010 | 2024/5/13 | None | None |
| GSW-2020PA | 2024/3/20 | None | None |
| OPC-1500/1400/1300 | 2024/2/20 | None | None |
| WFS180/80/40 | 2024/2/20 | None | None |
| FSW-2104, FSW-2204 | 2024/1/04 | None | None |
| IFS-803GSM | 2023/11/28 | 2024/5/28 | IFS⁺803GSM |
| IGS-803SM | 2023/11/28 | 2024/5/28 | IGS⁺803SM |
| IGS⁺402SM-4PH24 | 2023/11/28 | 2024/5/28 | IGS-402SM-4PH24 |
| IMC-100-PH12 | 2023/11/28 | 2024/5/28 | IMC-1001-PH, IMC-1001S-PH |
| IEXT224-4PH, IEXT204-4PH | 2023/10/20 | 2023/10/20 | IEXT101-PH |
| IMC-1000S | 2023/10/13 | 2023/10/29 | IMC-1001CS |
Industrial Ethernet Switch
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the Industrial Ethernet Switch Products.
Industrial Media Converter
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the Industrial Media Converter Products.
Industrial LAN Extender
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the Industrial LAN Extender Series Products.
Serial Connectivity Series
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the Serial Connectivity Series.
L2+ Ethernet Switch
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the L2+ Ethernet Switches.
Ethernet Aggregation Platform
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the Ethernet Aggregation Platform Products.
Multi-Service Platform
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the Multi-Service Platform Products.
CWDM Mux / Demux
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the CWDM Mux / Demux Series.
FOM
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the FOM Products.
DSL & LAN Extender
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the DSL Products.
Interface Converter
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the Interface Converters.
Tester
CTC Union's Product Management is writing announcements to inform of an upcoming end of life (EOL) on the Testers.